West Michigan Generator, LLC ("West Michigan Generator," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use and protect it, and the choices you have. By using this website or submitting a request through it, you agree to the practices described below.
Information we collect
We collect two kinds of information:
- Information you provide. When you fill out a form, request a free assessment, or contact us, we collect the details you give us, such as your name, phone number, email address, home or property address, and anything you include in your message.
- Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, such as your IP address, browser type, device information, the pages you view, and how you arrived at our site. We collect this through cookies and similar technologies to help the site work properly and to understand how visitors use it.
How we use your information
We use the information we collect to:
- Respond to your questions and requests
- Schedule and provide assessments, installations, maintenance, and service
- Follow up on quotes and appointments
- Send appointment reminders and service updates
- Improve our website and our services
- Meet our legal and contractual obligations
We do not sell your personal information.
Text messaging (SMS)
If you provide your phone number and opt in, we may send you text messages about your quote, appointment, or service, along with occasional updates. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Opting out of text messages will not affect the other ways we communicate with you about your service.
Cookies and analytics
We use cookies and analytics tools to understand site traffic and improve your experience. You can control cookies through your browser settings, though disabling them may affect how parts of the site function.
How we share information
We share your information only as needed to run our business and serve you, for example with trusted service providers that help us operate our website, communicate with customers, or schedule work. These providers may use your information only to perform services on our behalf. We may also disclose information if required by law or to protect our rights and the safety of others.
Data security
We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Your choices
You may ask us to update or remove your personal information, opt out of marketing communications, or ask a question about how your information is handled by contacting us at the phone number below or through the contact form on our site.
Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have questions about this Privacy Policy or how we handle your information, call us at (616) 406-0414 or reach us through the contact form on our website.